TERM & CONDITIONS

WHO WE ARE
Severn Cooper
London
W5

CONTACT INFORMATION
Telephone: 07972 104116
Email: jim@severncooper.com

WHAT DO WE DO WITH YOUR INFORMATION?
When you buy something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address. When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system. You give us consent to send you marketing communications during the checkout process (when placing an order).

CONSENT
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only. If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no. If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at jim@severncooper.com.

DISCLOSURE
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

SQUARESPACE
Our store is hosted using the Squarespace.com e-commerce platform. Your data is securely stored on SquareSpace servers, databases and applications.

PAYPAL
We have integrated our e-commerce store with PayPal in order to take online payments. We do not store credit card details nor do we share customer details with any 3rd parties.

PayPal and SquareSpace adhere to the standards set by PCI-DSS (Payment Card Industry Data Security Standard). PCI-DSS ensures that payments are handled securely and include prevention, detection and response to security incidents..

THIRD-PARTY SERVICES
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers. Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

LINKS
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

ANALYTICS
Severn Cooper uses Google Analytics to help us learn about store visits and the pages being viewed.

SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. Through our third party platform (Squarespace.com) we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

COOKIES
We use cookies to help run our site effectively and provide you with a more personalised experience.

The cookies used by Squarespace.com are listed at the following webpage:

https://support.squarespace.com/hc/en-us/articles/360001264507-About-the-cookies-Squarespace-uses

CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact jim@severncooper.com.